Recover a purchase securely
- Look for your Lemon Squeezy receipt in the email account used at checkout, including its spam folder.
- Use View order in the receipt to find its license key. Treat the receipt link as private access to your purchase.
- If your receipt is missing, contact email support below. Do not send your license key or private receipt link.
Keep your receipt and its private View order link. If you cannot recover a purchase, email support. Purchases are currently disabled; no live recovery or checkout is enabled on this website.
Typing an email or visiting a success page cannot activate the extension. CopyLook never asks for a merchant API key.
Activate the correct installation
Open Purchase & recovery in the configured extension, enter the license key from the receipt and name the installation. Allow only the displayed api.lemonsqueezy.com host. Use Check purchase to retry a temporary validation failure. Your selected capture remains available.
Two installations and replacement
A purchase covers two active installations. A browser profile or reinstall uses a separate activation. While online, choose Deactivate this installation before uninstalling or replacing it. Uninstalling alone does not free a slot. If the old computer breaks or its installation is lost, email [email protected] from the purchase email with the order number and the old installation name, if known. We verify ownership and help release that installation; never send your key or private receipt link. Self-service remote device reset is not provided.
Seller identity and business address.
Email support
[email protected]. Include the step that failed, your browser version and the visible error. For purchase help, include your order number and purchase email.
Send only a non-sensitive reproduction you have permission to share. Keep license keys, passwords, authentication codes, card details and private receipt links out of reports.